Retonic values your privacy and is committed to serving you transparently and responsibly on the internet. Our operations are rooted in honesty, accountability, and compliance with legal standards.

Our Privacy Policy complements our general Terms of Service, which you should also consider. By accessing our website (“the Site”), you agree to adhere to the terms of this Privacy Policy and our Terms of Service. We reserve the right to modify this Privacy Policy at any time by updating this page, and your ongoing use of the Site signifies acceptance of any changes. Thus, it’s advisable to review this policy periodically. If you disagree with any part of this or subsequent policies, please refrain from registering or promptly deregister and discontinue using the Site.

Privacy of Children

We encourage parents and guardians to monitor and participate in their children’s online activities. Registration and use of the Retonic website require users to be at least 18 years old.

Information We Collect

Retonic may collect two types of information: personally identifiable information and aggregated non-personally identifiable information. Personally Identifiable Information includes details such as your name, user name, address, postal code, telephone number, e-mail address, age, marital status, income level, education level, intentions, preferences, and opinions. Retonic does not collect personally identifiable information about an individual except when individuals provide such specific information on a voluntary basis. For example, in our Billing System. Aggregated information includes anonymous data such as the type of browser you are using or other such non-personally identifiable information.

Why is the Information Collected?

Access to certain specialized features of the Site may require you to provide personally identifiable information through registration or other voluntary methods. For instance, entering specific contests on the Site necessitates registration. Choosing not to provide this personal information may limit the functionality available to you and restrict our ability to offer you certain services. Nevertheless, many features of the Site remain accessible without providing personal information. Additionally, we may occasionally ask for personal information that isn’t essential for accessing certain Site features but helps Retonic enhance the overall quality and user experience, uphold rigorous content standards, and facilitate contact with contest winners to better cater to your interests.

Furthermore, Retonic collects aggregated, non-personally identifiable information via cookies or other methods to analyze usage patterns, identify repeat visitors, gather demographic data, and improve the Site. This data helps us customize our content to better align with user preferences, making the Site more engaging for you and others. Retonic, along with our business partners and designated third parties, retains the right to manage, update, disclose, and potentially sell this aggregated information to third parties.

What We Will and Will Not Do With the Information You Provide

Retonic utilizes collected information primarily to compile statistical data, maintain communication with users, and enhance their interactive experience on our Site. Specifically, we use your information for several purposes:

1. To improve the Site’s content.
2. To customize the Site’s content and layout for each visitor.
3. To notify you of updates to the Site.
4. To understand visitor preferences.
5. To inform you about products and services, including those from third parties, that may interest you.
6. To determine your eligibility for special offers and discounts.
7. To complete business transactions.
8. To engage with you during promotions.
9. To allow you to post content on the Site.
10. To manage individual user accounts.
11. To provide customer support.
12. To comply with legal requirements.
13. To ensure the security of our internet operations.
14. To analyze the information we have collected.

Should you win a contest hosted by Retonic, we and/or our sponsors may publish your name and city of residence.

In the event of a significant sale of our business assets, customer information may be transferred as part of that transaction, and the acquiring party will assume the obligations of confidentiality described in this policy.

Retonic collaborates with various service providers who perform functions such as order fulfillment, data management, payment processing, and customer support on our behalf. We share your personally identifiable information with these parties only as necessary to provide these services. Apart from the purposes outlined in this Privacy Policy, your personal information will not be disclosed to third parties without your explicit consent or unless required by law.

Additionally, we respect your communication preferences: you will not be contacted without your consent, except as detailed in this policy or during the registration process. You have the option to opt-out of receiving promotional emails and marketing information from Retonic and third parties via the Site. Please specify your preferences by checking the appropriate boxes. If you have any questions about how your personal information is handled, please feel free to contact us.

Cookies

When you visit the Site, we or a third-party advertiser may store or recognize some information on your computer in the form of a “cookie” or similar file. “Cookies” are small text files that identify an individual computer’s browser entering the Site. They do not pose a security threat to you. No personal information is stored within the cookies. For example, cookies allow us to track a browser’s movement through the Site over several sessions. Through cookies, the Site can recognize repeat visitors, facilitate the visitor’s access to and use of the Site, and allows the Site to track usage behavior that will allow content improvement and enable us to tailor our Site to better match your interests and preferences. If you do not want cookies placed on your computer, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. Most Internet browsers or other software will allow you to do this. Please refer to your browser instructions or help screen to learn more about these functions. If you reject cookies, functionality of the Site may be severely limited, and you may not be able to take advantage of many of the Site’s best features.

About Our Forums

The Site may, from time to time, feature forums (such as message boards and chat rooms) which enable our users to communicate with each other. Retonic does not moderate and is not responsible for the content that you or any user posts on any forum on the Site. All personal information you post in a forum becomes public information and may be viewed, collected, and used by any visitor to the Site, and may expose you to unsolicited messages. This is beyond our control. Therefore, Retonic strongly recommends that you do not post on any forum private information about yourself or other individuals.

Linking to Our Business Partners’ and Third Party Content/Websites

The Site provides online music streaming and other third-party content. We are not responsible for any such third-party content or music that you may access through the Site. The Site also contains links from and to sites operated by our business partners and other independent third parties. Once you leave the Site, you may or may not see a new URL in the location bar. Please review the linked site’s and third-party content provider’s privacy policies, and if you do not agree to be bound by the terms of the policies governing that provider/site, terminate your use of that service or your visit to the site. The linked sites are not under our influence or control, and we are not responsible for the privacy policies and practices or the content of the sites operated by our business partners or other third parties or the privacy policies and practices or contents of any linked site or subsequent links from that site.

How Secure is Your Information?

Any unauthorized use of the Site may result in criminal and/or civil prosecution. We have policies and procedures in place to protect the privacy and confidentiality of your information that we collect and maintain, including contracts with third parties that manage the information provided by you. All personal information is stored on secured servers, behind a firewall at a data center with access to data strictly controlled. Only individuals specifically involved in the analysis and other functions set out herein have access to your personally identifiable information. These individuals have been provided the requisite training on our privacy policies and practices.

To help ensure the privacy of your information, we urge you not to share your username and password with anyone and recommend that you change your password frequently and store it in a safe place. If you are asked to create a username or password, please select words that do not personally identify you. We may offer “auto login” which allows users to enter member areas of our site without re-entering password information. You may want to disable auto login on your “Set Up” page if you are not the only person using your computer.

Termination

Without limiting the foregoing, Retonic shall have the right to immediately terminate your access to this Site in the event of any conduct by you which we, in our sole discretion, consider to be unacceptable, or in the event of any breach by you of any of these Terms of Service and/or this Privacy Policy.

Updating/Deleting Your Information

When collected, Retonic enables our users to update/correct personal information previously submitted which the user states is erroneous to the extent such activities will not compromise privacy or security interests. To update or delete your information, please go to the Log-In function and update or delete your personal information accordingly from our database. Please note that it may be impossible to delete a user’s entry totally without some residual information because of backups and records of deletions.

If you have any concerns about privacy procedures at our Site:

Email us at: support@retonic.shop

Please make any communications as complete and descriptive as possible, and we will attempt to respond promptly to your concerns.